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Insurance Operations Manager

Súper helps millions of Latin Americans buy their first insurance policy. We design super simple, super affordable, super easy to use insurance for people that (correctly!) don't trust the legacy insurance industry.No adjusters, no negotiating, no deductibles. What you see is what you get.We're well funded, backed by highly regarded USA-based VCs. We have a cool product that people want and that respects the customer. We're chill people that have done this before. We work with some of the best elixir engineers on earth. It's a cool place to work.

The Role:

At Súper we strive to make the insurance process as efficient as possible for our clients. We build simple, affordable products, and service our clients digitally from beginning to end. Customers can do everything online: get a quote, issue a policy, manage changes and even file claims.

We take the same approach to operations: we're building automated systems for reporting, analytics and conciliation.

Are you frustrated with the inneficiencies at your current job? Do you want things to be simpler, more automated, faster? Then Súper is the place for you.

As Insurance Operations Manager you will make sure our book of business is managed effectively.

Primary responsibilities

  • Report to and from insurance companies.
  • Inter-company conciliation of policies issued, cancelled, premiums (issued and earned), and commissions.
  • Manage the claims process for Súper.
  • Reconcile premiums and commissions.
  • Manage group insurance books: include new insureds, cancel policies.
  • Propose new features for Súper's insurance operations systems (issuance, changes, claims, conciliation).
  • Extracting analytical insights from our day to day operations.

Your requirements:

Must haves:

  • Excellent Excel
  • Familiarity with SQL
  • 3+ years experience in insurance operations/reporting areas of mexican insruance companies
  • You are extremely tidy and methodic in most aspects of your life.

Nice to haves:

  • Experience with Looker or Tableau
  • Experience with version control workflows (git)

Pay:

We pay tip-top of market for Mexico, and competive everywhere.

Benefits:

Honestly, is there a benefit that really matters to you? Just tell us. The answer is probably "yes" as long as you're getting stuff done. That being said:

  • All of the benefits required by law (you'll be in "nómina")
  • Health insurance
  • Mandatory vacation.
  • Sponsored conferences if you're into that.

Interested? Please write me directly at dario@super.mx